Alexander Bürkle voltfox

For using the Alexander Bürkle charging stations

With the Alexander Bürkle Voltfox, you as an Alexander Bürkle customer stay mobile with your e-vehicle. You can find the quickest route to the next available charging station and simply refuel using your smartphone. In the app you have an overview of all charging processes and bills. So you always get reliably from A to B.

THE ADVANTAGES OF THE Alexander Burkle Voltfox

Germany-wide network: You can find available charging stations in your area in a matter of seconds.

Directly and quickly to the station: Use the app to conveniently navigate to the next charging station.

Refueling via smartphone: Simply start the charging process in the app.

Be mobile at low cost: You save a monthly basic price and a registration fee.

Remember favorite station: save and manage charging stations that you use regularly in a favorites list.

Keep an overview: View current and past charging processes including costs and bills at any time.

Fast help: Give us your feedback and report faults easily via the app.

THE FUNCTIONS OF THE Alexander Bürkle Voltfox

YOUR CHARGING STATIONS

Not all charging stations are the same! The offer differs depending on the location, distance and speed of the charging process. To make your selection easier, you will find all the information clearly listed in the app. Simply filter, select and save favorites. You can always find a suitable charging station, even if you can't charge at home.

EASY HANDLING

Download the app in a few seconds and find the right charging station in no time. After downloading, you can register via the app. In the next step, open the map and all available charging stations will be displayed.

AVAILABILITY AND NAVIGATION

Call up all information about the charging stations in your area at any time. You can easily select the right station using the map in the app. With the help of the GPS signal from your smartphone, you know where to charge your e-car next. At the same time you can see whether there is a fault at the station in question, whether it is occupied or free.

FILTER FUNCTION

Using various filters, you can set which types of charging stations (e.g. AC or DC) should be displayed for you.

FAVORITES

All charging processes are stored in the Alexander Bürkle Voltfox so that you can call them up again at any time. If you have found a charging station in your area that you use regularly, save it as a favourite. Before your trip, simply check the availability of your favorite column.

EASY PAYMENT

Before you charge your e-car, the app will show you the exact cost of the charging process in kilowatts per hour (kWh). By depositing a SEPA direct debit mandate or your credit card details, you will receive a total bill for your charging processes at the end of the month. You can find the invoice directly in the app.

FEEDBACK AND ERRORS

If something doesn't work at a charging station, you can always call the fault hotline that is stored in the app. If you have any further questions about the app or your contract, please use the contact functions in the app. We also look forward to your feedback so that we can make our app even better for you.

INQUIRIES

Do you have any questions about our offer or do you need support? Then you can reach us by phone on 0800 86 99 680 or by email at [email protected].

Note: While using the app, you will receive emails and notifications from our IT system or from chargecloud. We use the information provided in this way within the framework of the Alexander Bürkle charging network for the operation and billing of the charging infrastructure. The IT system and our app are provided by chargecloud GmbH.