ACCC Shopper

The ACCC Shopper app is a one-stop shop for information on your consumer rights

The ACCC Shopper app provides useful information on your consumer rights and includes tools to set reminders and keep copies of your receipts.

You can use it to:

- find answers to common shopping questions such as ‘when can I get a refund?’

- check what the new country of origin food labels mean

- set reminders for your lay-bys, warranties and gift vouchers

- store your receipts as photos on your phone

- write a complaint letter or email to a business.

The information in this app is based on the Australian Consumer Law.

You can read more about your consumer rights and the ACL in our consumer section: https://www.accc.gov.au/consumer-rights

Version 4.0.0

- Updated design and user interface

- New ‘Country of origin labelling’ section