959@FM

One stop solution to help KAUST Community, Employees & Guests

959@FM is an easy way to book your facilities services at KAUST without calling 959. Just download the app, create an account, and let us know your needs. Manage your requests on the go, check your request progress, check your request history, check your home details, enquire about any service or info, raise your complaint, get real time notification, and rate your experience to help us maintain quality services.

*Why 959@FM?*

- Easy to use with an online accessibility via Wi-Fi, 4g, 5g

- Available for any registered user that needs a facilities services at KAUST

- Ability to create a request from anywhere in the world where you have network access, even when you are on holiday.

- Works offline, knowing that your request will be submitted automatically once you are connected to a network again.

- Linked to the FM Call Center 24/7.

*959@FM provides 12+ Facilities Management Services such as: *

- Air Conditioning

- Electricity

- Fire System

- Plumbing

- Lifts & Garage Doors

- Pest Control

- Horticulture

- Civil

- Appliances

- Waste & Janitorial

- Nanny

- Housekeeping and more.

*For more details about facilities Management reach out to us at*

https://www.fm.kaust.edu.sa

*Facilities Management*

"...delivering exceptional customer experience..."