ハピネスアップ

Housework support app that makes it easier to use Hitachi home appliances

"Happiness Up" is an app that can be used by all customers who own Hitachi home appliances.

[1] Check all useful information for housework in one app

With Happiness Up, you can check the operating status of connected home appliances (*1), the laundry index distributed through each product's dedicated app (*2), information useful for housework such as seasonal ingredients, etc. all at once.

(*1) Target: Connected home appliances such as washing machines and refrigerators (refrigerator R-KC11R is not supported)

(*2) Apps dedicated to each product: "Laundry Concierge", "Hitachi Refrigerator Concierge App", "Hitachi Microwave Oven Healthy Chef App", "Hitachi Robot Cleaner Dedicated App", "Hitachi IH Cooking Heater Dedicated App", "Hitachi Eco Cute App" ” will be. The rice cooker app is included in "Happiness Up"

[2] Information will be delivered according to usage status. You can use home appliances safely for a long time

・We will provide you with maintenance suggestions, tips on how to use home appliances, and safety inspection reports. Even if you don't remember when to clean or replace your filter, you can rest assured that you will receive a notification (*3).

・Based on the retention period of repair parts (performance parts for repair), we will inform you whether or not it is possible to repair the product in the event of a product failure. We will notify you (*4) of the manufacturer's retention period for repair parts, which will occur after a certain period of time has passed since the end of production of the target product. This will give you an opportunity to check the condition of the home appliances you are using.

(*3) Target: Connected home appliances such as washing machines and refrigerators *R-KC11R is not supported

(*4) Target: Hitachi home appliances that can be registered in the app and whose parts retention period has expired (excluding some models).

[3] You can quickly find the information you want about Hitachi home appliances. Support for problems and solutions in case of emergencies

You can quickly check the instruction manual and how-to videos on your smartphone. Also, is there a problem with home appliances or a breakdown? Even when you think this is the case, you can access the inquiry desk and repair consultations and applications from your smartphone.

[4] Easily diagnose ``worrisome symptoms'' of connected home appliances and provide hints that lead to solutions

We perform a diagnosis based on the operating data of your connected home appliances (*5) and provide hints and advice that will lead to a solution.

(*5) Applicable to: Connected home appliances such as washing machines and refrigerators (However, washing machines BD-NX120C, refrigerators R-KC11R, and R-KX57K are not supported)

[5] Customize the cooking time and cooking course to your liking. Make your meals more “my way” (*6)

Every time you rate your rice on the app, you can run the ``Wagaya-style'' course that will bring you closer to your desired cookedness, the ``Frequently Used Rice Cooking Course'' that allows you to register rice cooking settings and reservation settings in the app, and the ability to change reservation times. You can use the rice inventory management function.

(*6) Target: Connected home appliance rice cooker (“Fukkura Gozen” RZ-W100GM)