مصطلحات ومراسلات بالانجليزية

The road to a better future

Objectives

Dear student, Upon completing this unit you are expected to:

1- Understand the importance of correspondence in the communication system.

2- Recognize kinds of correspondence, and the principal means of commercial correspondence.

3- Identify the business letter and know its advantages and functions.

4- Understand the meaning of effective business letter and recognize its basic characteristics.

5- Use the right rules to address the envelope whether it an ordinary or a window envelope.