Volkswagen Cares

Official Volkswagen Malaysia customer app with updates, offers & service booking

Elevate your ownership experience with the Volkswagen Cares app and get connected to a world of convenience, all from your smartphone. Here, you will receive access to personalised content and exclusive owner privileges via an easy-to-use interface.

Whatever the weather, whatever the journey, we are here for you.

Highlights of the app:

View your vehicle information

Conveniently manage your service bookings online

Receive and redeem curated promotions and offers, exclusively for you

Access the Volkswagen dealer network with our dealer locater feature

Download the Volkswagen Cares app now and join our family.

How to register

When launching the app for the first time after registration, you will be asked to fill in your personal information, including your vehicle’s VIN number and preferred dealer for our records. You will receive a verification code via email or SMS, which you will need to key in to complete the registration. Owners who have registered with the previous version app will need to use the same email address to access their existing information in the new app.

Privacy and security

We value your privacy, and the protection of your personal data is of utmost importance to us. Find out more about our Privacy Policy here: https://www.volkswagen.com.my/imprint/data-protection

Tell us what you think

We are constantly working on ways to enhance the ownership experience, and we can only do this with your feedback. Feel free to review the app here or get in touch with us via our social media channels. You can also email our customer care at info@vw.com.my

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