Zhenxing Medical App (hereinafter referred to as this App) is the official App of Zhenxing Hospital

1. Download notes:

1. In order to have a complete user service and the best customer experience, you are encouraged to complete your personal registration immediately before you can use the complete functions of this App.

2. Since this App is linked to the Zhenxing Hospital database, you must register with your ID number and provide the same mobile phone number that you registered with the hospital in order to receive the SMS verification code sent by the system to complete the registration.

3. Please be sure to "allow" this App to send you "notifications", otherwise you will not be able to receive important notifications such as registration, physician messages, and follow-up reminders, and you will miss the call from the physician in the video clinic.

2. Introduction:

The purpose of this App is to provide patients in our hospital with a more convenient medical experience and better medical care. Therefore, in addition to the original appointment registration and consultation progress query functions of the old version of the Zhenxing Hospital App, this App also adds advanced functions such as remote video outpatient registration and consultation, and online customer service. It also has health management functions, which can be It integrates all the health and physiological information of users in Zhenxing Hospital, and can be connected with third-party wearable devices to facilitate the actual implementation of daily health and physiological data measurement and monitoring, which is helpful for the control of chronic diseases. In addition, the revitalization health management center's online appointment, inspection consultation, and tracking reminder functions have also been added, allowing users to fully grasp their health status and tracking schedule. Looking forward to helping users implement personal health management and achieve the goal of promoting health!

3. Description:

After registering and logging in with ID card number and mobile phone number, users can have convenient and fast medical services anytime, anywhere, including:

1. Customer service: The customer service icon in the upper right corner of the App, click on and there will be a 24-hour online customer service, which can answer your messages and questions, or forward your opinions to relevant departments or hospitals in the hospital.

2. Health Management Center:

A. Online appointment: After clicking in, you can link to the appointment form on the official website of the Health Management Center of Zhenxing Hospital to make an online appointment.

B. Schedule inspection consultation: Click here to find the appointment staff of the health management center, arrange a health check or high-level image check for you according to your needs, and answer your related questions about the selection of health check items and inspection considerations.

C. Video appointment: After completing the video registration, the video clinic physician and time you have reserved will be displayed here. Please keep the phone ready for answering. The call will be initiated by voice. If the network permits, you can open the camera lens to make a video call.

D. Tracking reminder: For customers of the health management center and high-level imaging inspections, after the inspection, if there are items that need to be tracked, the nurses of the health management center will list your tracking items and schedule here to remind you You return to the clinic to follow up.

E. Honorable service: This service is exclusively for VIPs of honorable health checkup projects.

3. Video registration: click on to make inquiries by department or physician, and quickly complete the registration of the video clinic.

4. Outpatient registration: you can quickly complete the registration according to the department or physician by clicking on it.

5. Consultation progress: Click on to see the detailed information of your registered department, time, physician, office, and consultation number, etc., and you can cancel the registration, and you can check the progress of the doctor's consultation in real time.

6. Favorite physician: You can set your favorite physician as your favorite physician during outpatient registration. The list of your favorite physicians will be listed here, so that you can directly select your physician from here for quick registration.

7. Long-distance International: Click here to find the service staff of the Long-distance and International Medical Center, who can answer your questions about cardiac tele-care, tele-diagnosis and consultation, and international medical care.

8. My health data: Click here to check your biochemical test report in our hospital, which is very convenient! In addition, you can record your daily health values ​​here to facilitate your self-health management. (Inquiry of medical images and reports is not currently supported.)

9. My files: including language settings, personal information, consultation records, health bracelet links, and operation manuals, etc., are all placed here.

10. Message: Divided into three parts, namely

A. Notification: You will receive a notification from us here when the scheduled time for your health check or high-level image check is approaching.

B. Latest news: Important news released by our hospital will be pushed to you here.

C. Message: Record of conversations between you and online personnel.

If you have not completed the personal registration, you can still use some of the functions of this App, including:

1. About us: After clicking on the information icon in the upper left corner, you can inquire about the basic information such as the address, telephone number, and e-mail of the Zhenxing Hospital, as well as the relevant details of the Zhenxing Hospital, including:

A. Location map of the hospital: It can be directly linked to google map.

B. Public transportation: bus and MRT routes and other information.

C. Parking information.

2. Zhenxing official website: After clicking on the icon on the bottom of the Zhenxing official website, you can link to the official website of the Zhenxing Hospital.

3. Physician introduction: After clicking in, you can link to the physician introduction page of Zhenxing's official website.

4. Slow signing appointment: After clicking in, you can link to the chronic disease continuous prescription appointment and collection page of the Zhenxing official website.

5. Floor introduction: After clicking in, you can check the floor unit configuration of each building of the hospital.