Feedback and Customer Satisfaction Application.

RaiBack application was developed to evaluate customer satisfaction and to collect customers feedback for the services and products provided in governmental, public, private sectors and commercial stores.

RaiBack feedback and customer satisfaction application is very intuitive, easy, and personalized based on user's environmental characteristics and identity.

Questions created through RaiBack are advised to have a predetermined goal, users can select the answer type from a variety of answers that include, smiles satisfaction measurement, star ratings for overall evaluation, check boxes, multiple choices… etc.

RaiBack application supports the collection of respondent's information as an option.

RaiBack application is supported by an intelligent administration panel which contains:

Dashboard that includes graphical and statically reports generated from respondents data wish to support the key decision maker in the decision making process.

RaiBack Settings and Priorities.