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Dec 31, 2017
App Improvement and fixes.
• Multiple channels of grievance registration – Toll Free Number, Portal, App, e-Mitra centers.
• Transparent disposal of grievances in a time bound manner
• Provision for checking real-time progress
• Mechanism for feedback from the complainant and for re-opening of grievance
• Dial 181 (Toll Free Number) to easily register grievances, check the status of lodged grievances and submit feedback.